- Yes! All products are imported directly from Japan.
Will you restock your items?
- Occasionally, but not often! If you're looking for a restock on a particular item please contact us and we can try! Due to shipping costs, any items restocked may have a different price.
Do your items come with boxes, inserts, gachapon capsules, etc?
- Typically no! What is shown in the picture is what you receive to save inventory space.
I'm located outside the US but I would like to order something.
- Unfortunately we will only be shipping within the US for now. Shipping starts at $15-$20 depending on the country, if you are okay with that then feel free to send me an email with the items you would like and we can try and work out a custom order!
Can we request merchandise?
- Yes! Please contact on instagram and we can try and find an item for you!
My package never arrived!
- Unfortunately once an item has been shipped out, it is out of our control and we are unable to compensate for lost packages. The best course of action is to locate USPS or your local post office.
I forgot to put my coupon code in!
- We are unable apply coupons retroactively. We cannot refund an order so you can apply a coupon.
My packaging for the order wasn't brand new!
- For environmental reasons, orders may be packaged with recycled packaging materials (bubble mailers, bubble wrap, etc) if available!
- All sales are final, we do not accept returns or refunds.